← Greyhouse Operations

Free self-assessment · about 5 minutes

Can your practice run without you?

Score the operating habits behind a practice that can make decisions, follow through, and grow without every routine issue returning to the owner.

Private by design: no email gate, no login, and your answers are not saved or sent anywhere.

Founder dependency

1. Routine decisions can be made without waiting for the owner.

2. The practice can operate for a full week without the owner solving daily problems.

3. The team knows which decisions it can make and when to call the owner.

Roles and accountability

4. Every team member knows what they own and how success is measured.

5. Managers can coach performance using written expectations.

6. Important recurring work has one clear owner.

Systems and consistency

7. Core client-facing and back-office workflows are documented.

8. New hires can follow the process without relying on one veteran employee.

9. The client experience is consistent across providers, days, and locations.

Numbers and visibility

10. Leaders review the same core operating numbers every week.

11. The team can explain why performance changed, not only that it changed.

12. Staffing and scheduling decisions use current demand and capacity data.

Leadership rhythm

13. Weekly meetings use the same agenda and end with clear next steps.

14. Action items have an owner and a due date.

15. When a problem repeats, the team fixes the cause instead of patching it again.

This scorecard is a conversation guide, not a diagnosis or outcome guarantee. It provides general operations guidance only, not medical, legal, accounting, or compliance advice. Do not submit patient names, treatment details, or other protected health information through this website or the general booking form.